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Hotel · Hanoi · Ha Noi Municipality

The Hanoi Club Hotel & Residences

A 4-star stay on West Lake in Hanoi, with a pool, golf driving range, and spacious rooms away from the old quarter's buzz.

  • Lakeside setting on West Lake, a 25-minute walk from Hanoi Night Market
  • Top-rated facilities from guests, including a seasonal pool, gym, and spa
  • Rooms with kitchenettes and washing machines in select categories
8.4 Great 220 reviews Booking.com 8.4 · 220 reviews

About

The Hanoi Club Hotel & Residences

The Hanoi Club Hotel & Residences sits on the shores of West Lake in Tay Ho, Hanoi's expat-friendly district known for its quiet streets and family atmosphere. It's a 4-star property that blends hotel convenience with residential comfort — many rooms come with kitchenettes, and some even include a washing machine.

The hotel is a short walk from Hanoi Night Market (about 25 minutes on foot), yet it feels far from the old quarter's noise. Guests consistently praise the facilities, which include a seasonal outdoor pool, a well-equipped fitness centre, a spa, and a golf driving range. The Tivoli Cafe serves meals by the poolside, and the staff are repeatedly singled out for their friendly, attentive service.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Excellent facilities across the board — Guests rate the facilities a perfect 10, with particular praise for the gym, seasonal outdoor pool, jacuzzi, and spa. The golf driving range is repeatedly called out as a highlight.
  • Lakeside setting with a quiet atmosphere — On West Lake, the hotel is removed from the old quarter's noise while still being within a 25-minute walk of Hanoi Night Market. Several reviewers value the tranquil environment.
  • Rooms with residential comforts — Many guests mention spacious, clean rooms with kitchenettes, and some have washing machines — a plus for longer stays. The free minibar also gets a mention.
  • Friendly and attentive staff — Staff and service score 9.0 and 8.8 respectively, and reviewers repeatedly note the helpfulness of front desk, bellmen, and other team members.

Worth weighing

4 to weigh
  • Set apart from the old town — The hotel is a bit of a walk from the main tourist centre of Old Hanoi. While the lakeside calm is a plus, it may not suit travellers who want to be in the thick of things.
  • Mixed reviews on dining — While some guests praise the food at Tivoli Cafe and the BBQ buffet, Dining scores a relatively lower 8.4, and one guest rated their overall stay lower partly due to the experience.
  • Limited check-in window — Check-in is only available between 14:00 and 23:59, which may be inconvenient for late-night arrivals.
  • No pets allowed — The hotel does not permit pets, which could be a drawback for those travelling with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premier Twin Room

  • 2 Single beds,1 King-size bed

Superior Room

  • 1 King-size bed,2 Single beds

Deluxe Room

  • 1 King-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Wellness & Leisure

  • Seasonal outdoor pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Fitness centre
  • Tennis court
  • Mini golf
  • Squash
  • Yoga class
  • Sports trainer
  • Aerobics

Dining & Entertainment

  • Restaurant
  • Coffee shop
  • Barber shop
  • Casino
  • Happy hour
  • Welcome drink
  • Children's menu

Room Amenities

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Dining table
  • Ironing facilities
  • Washing machine
  • Electric kettle
  • Cookware/ Kitchen utensils
  • Flat-screen TV
  • AM/FM alarm clock

Services

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • ATM/Cash machine
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Safety & Convenience

  • No smoking on site
  • Parking
  • Safe deposit box
  • No pets allowed
  • Locker room
  • Lift
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 220 reviews

Guest-rated 8.4/10 from 220 reviews

Booking.com · 8.4 · 220 reviews
8.4Verified guest

“The golf driving range is incredible and very reasonably priced. The lake views are stunning, especially from the well-maintained lap pool. The gym is among the best I've used, surpassing expectations. The room was spacious, well-equipped, and comfortable. Front desk and bellmen were exceptionally friendly and helpful.”

8.4Verified guest

“Ho Chi Minh Mausoleum was about a mile away, easily reachable. Cafe Duy Tri is within walking distance — great spot for lunch. The room suited my needs perfectly.”

8.4Verified guest

“The building was attractive. Having a mini-kitchen was a real plus.”

8.4Verified guest

“I chose this hotel for a congregation event through the Meeting & Events Collection. The facilities were excellent and surpassed my expectations. Staff were attentive, and the whole experience was very positive.”

8.4Verified guest

“Lunch was good, and the location is great — far from the city's noise.”

8.4Verified guest

“Location was superb, right on West Lake with a splendid view. Ideal for families with kids — they loved the pool, jacuzzi, and spa. Staff were friendly and accommodating. Food at Tivoli Cafe was very good.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Hanoi Night Market: A 25-minute walk away, this bustling market in the old quarter is perfect for an evening stroll, street food, and souvenirs.

Ho Chi Minh Mausoleum: About a mile from the hotel, this significant historical site is reachable on foot and offers a glimpse into Vietnam's recent past.

Cafe Duy Tri: A local café within walking distance, great for lunch and a taste of Hanoi's coffee culture.

76 Yen Phu Street, Hanoi, Ha Noi Municipality, 10000, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
71 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 until 23:59, and check-out is at 12:00.

Does the hotel allow pets?

No, pets are not allowed at the hotel.

Is parking available?

Yes, the hotel offers parking on site.

What facilities can I use at the hotel?

The hotel has a seasonal outdoor pool, fitness centre, spa and wellness centre with sauna, steam room, and jacuzzi, plus a golf driving range, tennis court, and mini golf. There's also a business centre and meeting rooms.

Do the rooms have kitchens?

Some room categories, like the Studio, include a mini-kitchen with a dining table, electric kettle, and cookware. Certain rooms also have a washing machine.

Are there on-site dining options?

Yes, the hotel has a restaurant, Tivoli Cafe, which serves Asian and Western dishes, and there's also a coffee shop. A children's menu is available.

The bottom line

If you're after a quiet, amenity-rich base by the lake rather than the old quarter's bustle, The Hanoi Club Hotel & Residences delivers. The facilities are a standout, and the staff make the stay memorable — just plan for the walk into town.

8.4Based on 220 reviews and our editorial analysis

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